IMPORTANT - Please read these terms and conditions carefully. By using these products/services, you agree to be bound by the following:-
Entry Requirement
This workshop is conducted in English and designed for financial practitioners and people who do not have professional training in investment management. Therefore, participants are:
1) Basic understanding of investment and trading
2) IT Savvy
Course Fee Payment
Payment can be made via SkillsFuture Credit, Credit Card, PayNow or PayLah ONLY.
Payment must be received in full 3 working days before commencement date.
Head of Organisation's Approval
All applications sponsored by organisation are to be supported and approved by the HR Manager/Director or Head of Organisation prior to the submission. In situation where support and approval the organisation is found unauthentic, participants will not
be entitled to funding and will be requested by CyberQuote to pay full course fees.
Withdrawal and Refund Policy
For withdrawals, the following conditions apply (except if participant's withdrawal is due to medical reasons supported by medical certification):
a) On or after date of commencement - No refund
b) Before course preparation email is sent out by CyberQuote (2 weeks before course commencement) - Full refund of amount paid
c) After course preparation email is sent out by CyberQuote - No refund; individual participant/ endorsing organisation has to pay full 100% course fees to CyberQuote
SkillsFuture Credit- Cancellations
a) If payment is made by SkillsFuture, refund shall be credited back to the individual's SkillsFuture account.
b) Where possible, you should cancel your claim submission in the SkillsFuture Credit portal before the course start date. If your course has started and you are
* Any withdrawal/refund will subject to a processing fee which of $150.
* CyberQuote generally confirms a course 1 - 2 weeks before course commencement date through email notification
Replacement and Absence
Replacement of attendance is strictly NOT allowed . There is no make-up lesson if participants are absent from the course unless a medical certificate (MC) is submitted. Participants who fail the IBF assessment are entitled to resit the MCQ
& Practical Test only once.
IBF Funding Principle
a) All trainees/sponsoring companies registering for courses funded by the respective agencies (eg. SSG, IBF, etc) are bound by the terms and conditions as set down from the relevant agencies.
b) For funded courses, trainees/sponsoring companies may be required to, either pay full course fees upfront or nett course fees (less the funded amount) at the point of course registration.
c) If the trainee/sponsoring company fails to meet any of the requirements set under the funding scheme (as stated below or otherwise) resulting in the trainee’s/sponsoring company’s funding application claim being rejected by the respective
funding agency, the trainee/sponsoring company is liable to pay the balance of the course fee to CyberQuote or the relevant funding agency:
• The trainee is not a Singaporean or Singapore PR
• The trainee is not residing in Singapore
• The trainee fails to meet min. 75% attendance for the course
• The trainee fails to pass the required assessment, where applicable
• The trainee has been granted funding for the same course before.
d) If a trainee is found cheating, he/she will be barred from the assessment, and CyberQuote reserves the right to take appropriate action as deemed necessary
e) For more info about IBF STS funding, please visit: https://www.ibf.org.sg/programmes/Pages/IBF-STS.aspx Or refer to the Annex A
Changes and Cancellation
CyberQuote reserves the rights to make changes to a course programme, date, time and venue, or cancel a course due to unforseen circumstances. Every effort, however, will be made to inform participants as soon as possible of the change. For
cancellation of courses by CyberQuote, fees received will be refunded in full.
Certification
A Certificate of Attendance will be awarded to participants who achieve min. 75% attendance and/ or pass all assessment component(s) for the course applied for.
CyberQuote reserves the right to update the terms and conditions from time to time as necessary
T&C Acknowledgement:
• You consent to be contacted via email and/or your mobile number regarding your enquiry.
• You consent to the collection, use, disclosure and processing of your personal data in accordance with our Personal Data Policy (https://cyberquote.com/sg/privacy-policy/).